Financial and Business Services
Optimize service operations and accelerate service innovation to improve the customer experience.
Irrespective of industry, at every step of the value chain, service operations and service innovation are fundamental to the success of a company.
Dassault Systemes’ 3DEXPERIENCE platform digitizes your business to strengthen sustainability, better address regulations and improve overall operations. It helps to realize cost efficiencies and frees up time for innovation, enabling superior customer service to drive competitive advantage.
Banking and Financial Markets
Insurance
Logistics Solutions
Addressing the challenges of Business Services
How do you drive profitability, stay regulatory compliant and meet changing customer demands? In order to compete effectively, industry leaders need to leverage the power of digitization to navigate complexities, improve efficiencies and free up time for customer centric innovation.
Challenge
Increasing Regulatory Oversight
How can you transform regulatory scrutiny into a competitive advantage?
Process Automation Ensures Governance and Control Facilitating Data Driven Decision-making
Increased regulatory burden has forced financial institutions to provide greater transparency, enhanced customer protection and safer financial stability. The challenge of complying with complex regulations is inspiring institutions to digitize processes to improve governance, efficiencies and accountability.
By introducing life cycle management software solutions, institutions can increase governance and free up time for customer-centric innovation to strengthen customer loyalty and trust.
How do you plan to drive operational efficiency and ensure regulatory compliance?
Strengthen compliance and reduce operational costs.
Create a culture of collaborative innovation to deliver customer-centric solutions.
Increase efficiency and quality to reduce operational risk.
Digital technologies increase efficiencies and transparency
Organizations face the challenge of delivering customer-centric products while increasing efficiencies, transparency and accountability.
Our purpose built, comprehensive lifecycle software solution for Financial Services, based on the 3DEXPERIENCE platform, leverages over 30 years of digitization experience gained across 12 industries. It enables our clients to create innovative customer-centric solutions, grow sustainable revenue and ensure regulatory compliance.
Challenge
Changing Customer Demands
How can you leverage technology to address the demands of an increasingly exigent customer base?
Take advantage of technological innovations to exceed customer demands
Institutions need to focus on delivering tailored solutions to meet changing customer demands in a transparent, sustainable and efficient way to strengthen trust and gain competitive advantage. By integrating digital technologies into your operations, you can better address the demands of today’s sophisticated customers. The alternative means risking losing market share to more innovative and agile competitors.
Customers are increasingly technologically savvy and expect convenience, transparency and efficiency – right at their fingertips.
Optimize operations and streamline processes to improve customer satisfaction
Improve ‘digital fitness’ to deliver sustainable transparency, strengthen accountability and trust
With increased efficiencies, improve time to market
Realize cost savings through increased efficiencies
Optimize operations to improve customer service and realize cost savings
The 3DEXPERIENCE platform enables you to optimize logistics throughout the supply chain. By harnessing the power of a single platform to digitize your operations to realize cost efficiencies and improve end-to-end service quality through leaner operations and more effective capacity management to deliver a superior customer service, increased sustainability and drive revenue growth.
Challenge
Emerging Disruptive Technologies
How are innovative digital technologies providing you with new opportunities for value creation?
Make your technology a differentiator by enabling personalized investment experiences
Financial Services is undergoing a technology revolution. Institutions, challenged with stringent regulations, macro-economic/geo-political turmoil and increased competition are finding it harder to increase revenues.
Agile FinTech startups are tackling key issues while larger institutions are leveraging life cycle management software used in highly regulated industries like Life Sciences to redesign internal operations and the customer experience.
How do you plan to use new technologies to create innovative and client centric products?
Improve transparency and agility to accelerate innovation and empower change.
Create a culture of collaborative and innovation to reduce operational costs.
Leverage data and analytics to increase revenue.
Digital technology empowers innovation in the face of transformation
Financial institutions are faced with increased regulatory burden, greater customer demands and increased competition. Technological advances are a key game changer, helping institutions facilitate innovation, lower operational costs and improve the customer experience.
Our tailor-made financial services solutions, available on the 3DEXPERIENCE platform, leverage over 30 years experience gained from across 12 industries. They are proven to reduce operational risk, improve efficiencies and facilitate collaborative, customer-centric innovation.
Challenge
Evolving Business Models
How are you ensuring you deliver the solution your customer really needs?
The customer experience is critical to business growth and to foster brand loyalty
Customers are demanding immediacy, ubiquity and online connectivity for financial investments. These expectations, along with mounting regulatory requirements, force institutions to strengthen customer focus, reduce costs and look to new business portfolios for new revenue.
Digitization disrupts the current business models. It streamlines operations, facilitates customer feedback and creates a culture of collaborative innovation to deliver solutions tailored to the customer needs.
How do you plan to improve your organization and grow sustainable revenue?
Strengthen enterprise-wide collaboration on strategic initiatives.
Incorporate product feedback and increase product transparency.
Enable a culture of continuous improvement to deliver solutions tailored to customer needs.
Customers demand better outcomes and more meaningful experiences
Traditional business model erosion, regulatory scrutiny and changing customer demands require new approaches that reinvent sustainable value creation processes.
Our purpose built financial services industry solutions, based on the 3DEXPERIENCE platform, increase efficiencies, reduce regulatory related costs and deliver customer-centric innovation and solutions to increase brand loyalty and maintain sustainable revenue.
Challenge
Increased Environmental Regulations
Optimize logistics across the supply chain to strengthen sustainability
Reduce your Carbon Footprint
Logistics companies are faced with increasing environmental regulations and consumer pressures to reduce pollution and greenhouse emissions, both of which have harmful impacts on human health and ecosystem quality. By optimizing logistics across the supply chain, improve efficiencies and reduce your carbon footprint.
Meet environmental regulations and reduce the carbon footprint with more efficient deliveries and pickups of shipments
Reduce greenhouse emissions with optimized planning
Address consumer pressures and improve sustainability with stronger collaboration and more sustainable supply chains
Optimize operations to strengthen environmental sustainability
The 3DEXPERIENCE platform enables you to optimize logistics throughout the supply chain to reduce greenhouse emissions and your carbon footprint. Harness the power of a single platform to digitize your operations, increase efficiencies across the supply chain and increase sustainability to better meet environmental regulations.
Challenge
Competitive Dynamics Landscape
In a fiercely competitive and fragmented market, how can you gain competitive advantage?
Deliver superior customer service with improved efficiencies and scalability
Leverage the latest Technologies
Logistics companies must leverage the latest technologies in order to survive in an increasingly competitive landscape. With the growth of E-commerce, there’s a greater demand for international transport, as companies increase foreign sales of goods whilst postal companies/large express delivery can contract with online retailers to provide door-to-door delivery services. It’s more critical than ever to optimize logistics and workforce operations at every step of the value chain to improve efficiencies, scalability and deliver superior customer service rather than lose market share.
Optimize one overall goal function
With the latest technology, you can optimize one overall goal function – including multi-modal, chartering, cross-docking and order splitting to achieve the business goals – facilitating trade-offs between various potentially conflicting business goals, e.g. delivery performance, total distance traveled and number of resources used. All options are considered, including multimodal, chartering, cross-docking and order splitting to achieve the business goals. Using continuous optimization, changes in the environment are taken into account, e.g. new orders or feedback on the day of execution.
Deliver superior customer service with greater efficiency, reliability and speed when picking up and delivering shipments
Gain full visibility and control over the entire strategic planning and optimization process to strengthen network capacity management globally
Improve competitive positioning through value network
Align all stakeholders on the plan with a flexible and integrated platform to realize cost efficiencies
Optimize operations to improve customer service and realize cost savings
The 3DEXPERIENCE platform enables you to optimize logistics throughout the supply chain. By harnessing the power of a single platform to digitize your operations, YOU CAN realize cost efficiencies and improve end-to-end service quality. With leaner operation and more effective capacity management, deliver superior customer service, increase sustainability and drive revenue growth. All options are considered, including multimodal, chartering, cross-docking and order splitting to achieve the business goals.